Returning your book or merchandise? Amazing Fables wants you to be happy with your recent new purchase. If you’re dissatisfied with your book, we’re here to help.
We pay close attention to all the details and carefully inspect each book to ensure its superior craftsmanship and quality. However, despite our best efforts, and in the rare occurrence we may have overlooked a defect, please let us know.
Send an email to firstname.lastname@example.org with:
- Photos of the defect taken from several angles.
- Include your full name, order number and a description of the defect.
- Remember to include the page number(s) of the defected areas.
In the event that you need to contact us regarding a book defect, please contact our Customer Support team with the necessary details WITHIN 15 DAYS of receiving your order. If the defect is due to production errors or damaged during shipping, we will have a replacement order made. Amazing Fables will not be held responsible for defect reports later than the given duration.
IMPORTANT Please understand that Amazing Fables cannot provide refunds. If the merchandise has a defect, we will have the book fixed or replaced. Amazing Fables is not responsible for any consumer-generated mistakes, errors or defects that include but not exclusive to spelling, typographical or grammatical errors, dark images, poor image quality from low resolution images, order quantity or other ordering errors. Please be sure to preview your books carefully before placing your order.
We will reach back to you shortly.